Join Our Team
Most days start with a service call that looks simple on paper and turns into a puzzle by the time you’re standing at the door. A lock that’s been painted over three times. A cylinder that someone forced with the wrong key. A commercial building that needs six doors rekeyed before the morning shift arrives. That’s the work. It requires a steady hand, the kind of patience that doesn’t announce itself, and enough curiosity to actually enjoy figuring out why a deadbolt that should be straightforward isn’t.
At Dunmore Locksmith, we’ve been part of the Threshold Group family since 2007. Every technician goes out by name and photo before they knock. Every price goes in writing before any work starts. That’s not marketing copy — that’s how we run jobs, every single one. When you work here, you’re backed by those standards, and it shows in how customers treat you at the door. People who know exactly who’s coming and what it’ll cost are a lot easier to work with.
Perry Osgood built this crew around people who take the work seriously. If that’s you, keep reading.
Who We’re Looking For
- Residential Locksmith Technician: The person who can rekey a Schlage in a quiet neighborhood and explain exactly what they did and why — without making a homeowner feel talked down to.
- Commercial Locksmith Technician: Someone comfortable working on master-key systems, high-security cylinders, and access hardware across brands like Medeco, Mul-T-Lock, Sargent, and Abloy — and who understands that commercial clients keep score.
- Lock Installer / Door Hardware Specialist: A detail-oriented installer who knows the difference between a flush and a surface-mount, reads a door frame before they drill, and finishes clean.
- Apprentice Technician: Someone new to the trade who learns by doing, asks good questions, and is ready to spend the first stretch of their career getting things right rather than getting things fast.
- Dispatcher / Service Coordinator: A clear communicator who stays calm when three calls come in at once, can read a map and a schedule at the same time, and treats every customer like they’re the only one waiting.
- Customer Service Representative: The voice on the other end of the line who knows that a customer calling about a lock problem is often stressed — and handles that with patience, not a script.
What We Offer
A Real Training Path
We don’t hand you a truck and a service manual and wish you luck. New technicians work alongside experienced crew members until the work is second nature — not just the mechanics of it, but the standards behind it. The path from apprentice to lead tech is clear, and the people who’ve walked it are still here, which tells you something.
Work You Can Be Proud Of
Because of the way we run jobs — written prices, verified technicians, a 365-Day Done Right Promise on every repair — customers trust us before we arrive. That makes the work feel different. You’re not selling your way through a doorstep. You’re solving a problem for someone who already knows you’re there to help. That matters more than it sounds.
Local Crew, National Backing
Each Dunmore location runs as an independent local business under the Threshold Group umbrella. You work with a crew that knows your service area, not a faceless national call center. At the same time, you’re backed by Threshold Verified standards, factory-authorized training on the industry’s most trusted hardware lines, and the kind of operational support that smaller independent shops can’t offer.
Steady, Consistent Demand
People lose keys. Businesses change tenants. Door hardware wears out. None of that stops, which means the work doesn’t either. Residential and commercial locksmith services run year-round, and our live-person phone coverage — real humans, every hour of every day, 365 days a year — means calls don’t fall through the cracks.
No Experience? Read This.
If you’ve spent time doing any kind of hands-on work — automotive, construction, appliance repair, cabinet making, HVAC — you already carry skills that translate directly to this trade. Fine-motor control, spatial reasoning, reading a situation before you touch anything, knowing when to slow down: those things can’t be taught quickly, and if you have them, we’d rather train you on locks than watch you go somewhere else.
The first months here look like this: you ride along, you watch, you ask questions, and you do supervised work until Perry and the lead techs are confident you’re ready to go independently. We don’t rush that. A repair covered by our 365-Day Done Right Promise needs to be done right the first time, and that only happens when the person doing it is actually ready.
What we’re looking for isn’t a resume full of credentials. It’s someone who’s careful, reliable, and genuinely curious about how things work. The rest, we can teach.
How to Apply
Call us at (910) 714-4287 or fill out the form below. Tell us where you’re based, what kind of work you’ve done with your hands, and when you’re available to start. Hiring happens locally — your application goes to the Dunmore location nearest you, and someone on that crew will be in touch. No automated replies. A real person reads every one.
Written by Perry Osgood, Owner & Lead Technician at Dunmore Locksmith, serving customers nationwide since 2007.